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ServiceNow® Approved Premier Partner

ABOUT US

About Our Company

Soltrix Technology Solutions, Inc., is a full-service premier partner of ServiceNow since 2007. As a full-service partner, we provide consulting, technical and product fit analysis, licensing sales, business process consulting, implementation, integrations, support and maintenance, and road-mapping. We have implemented and/or supported several dozens of companies of various sizes, over the past 15 plus years with a 99% success rate and can provide references from many of them. We have grown through 95% repeat projects and 60% referrals. We are a certified minority and woman-owned business enterprise.

Services

  • Consulting including health check, product-fit analysis and generating road-maps
  • Baseline implementations, mostly at 1X licensing cost
  • Support for monthly fixed cost including enhancements, version upgrades and integrations
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WHY US?

Why Soltrix Solutions?

Soltrix is a full-service partner providing license sales, consulting services, business process management, implementations, integrations, health checks, road-maps, and daily operational support and maintenance of your ServiceNow instance. Though our pricing is like a small partner our capabilities and expertise is comparable to any large partner within the ServiceNow eco-system. We have been working with ServiceNow since 2007 and have dozens of refereneable customers.

Our ability to bring the right expertise to your project and our proven methodology of delivery ensures successful completion, meet deadlines, and budget.

 

Mission Statement

Soltrix Technology Solutions, Inc. aims to maximize the value of ServiceNow investment by delivering services that combine the lowest possible cost, the highest possible quality, and innovative, effective solutions.

Happy Client

Solutions that minimize the cost & increase the Velocity

Projects Completed

Solutions that minimize the cost & increase the Velocity

Business Partner

Solutions that minimize the cost & increase the Velocity

SERVICES

Our Services

ServiceNow® Implementation

Our team of over 100 ServiceNow® certified solution architects, developers, and specialists bring deep expertise across a wide range of ServiceNow SKUs. As a full-service partner we deliver comprehensive, solutions tailored to our clients’ needs, including license resale, consulting, implementation, integrations, strategic road mapping, and post-go-live support and maintenance. Our value oriented services help in maximizing your ServiceNow investments. We stand behind our work with a satisfaction guarantee, offering a trial period during which no payment is required if expectations are not met. 

Support via Pavilion model

For daily operational support, enhancements including version upgrades, we offer a dedicated developer for a monthly fixed cost. Designated developer has access to the collective expertise of our team of ServiceNow professionals, providing a robust support system for task completion. Importantly, designated developer will be exclusively focused on your project, ensuring undivided attention and commitment for full 40 hours per week.

Consulting Services

Our consulting services are designed to help you maximize the value of your current ServiceNow investments. We offer a comprehensive health check of your ServiceNow instance, including an analysis of your ServiceNow licenses compared to actual usage. Our product-fit analysis identifies how ServiceNow capabilities can drive enterprise-wide digital transformation and deliver operational efficiencies across various back-office functions.We also develop strategic roadmaps for future ServiceNow plans and provide architecture services to deliver integrated end-to-end, industry-specific solutions for your business challenges.

Full Service partner

Soltrix has been a full service ServiceNow partner since 2007. We specialize in license resale, product-fit consulting, implementation, third-party integrations, system health checks, daily operational support and maintenance, and strategic road mapping. Our services are highly cost-competitive, offering baseline implementations at or below 1X the licensing costs. We have implemented and/or supported several dozens of companies of various sizes, over the past 15 years with a 99% success rate and can provide references from many of them. We have grown through 95% repeat projects and 60% referrals. We provide daily operational support at a monthly fixed cost. While our pricing aligns with that of smaller partners, our capabilities and expertise rival those of the largest partners within the ServiceNow® ecosystem

OUR CLIENTS

Some of our clients

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Clients

TESTIMONIAL

Our Testimonial

My team researched several potential ServiceNow partners before they unanimously agreed that the Soltrix was the best one for our needs. Raghu is the most honest vendor I have ever worked with. I never felt pressured to make quick decisions or did Raghu try to push other modules on us that we didn’t need. If anything, I think he was incredibly patient as I made my way through the months of red tape required by my organization throughout the entire implementation cycle. I highly recommend Soltrix Technology Solutions as a trustworthy partner committed to its relationships with its customers. Their IT Service Management expertise is excellent and compatible or exceeds other partners.
Sandra Kimball
Senior Project Specialist, Dana-Farber Cancer Institute
Soltrix team’s integrity, knowledge, and passion for providing innovative solutions were never in question to me. My IT folks were impressed by Soltrix team’s capabilities, as well. Working with a very large organization like UTC required dealing with complex system integration and security requirements, and changes in our IT infrastructure. Despite all that Soltrix came through with flying colors and successfully completed our ServiceNow projects, to the delight of my team and UTC IT team as well.
Joan Davidson
Compliance Officer, United Technologies Corp
Soltrix always acted in a professional manner and responded quickly and competently to any and all requests during the project, to ensure it's successful completion on time. Their technical expertise is par excellent.
Jeff Brownell
Project Manager, Commonwealth of Massachusetts
Soltrix team was always responsive to our ServiceNow requirements and have delivered services, as required. We have used them in implementing several modules on ServiceNow. Their deliverables either met or exceeded our expectations, in quality and price.
Mark Rusch
Global IT Director, Oxford Immunotec Corp.
Partners HealthCare recently requested the assistance of Soltrix to help get us through our upgrade to the latest version of ServiceNow. The Soltrix team provided expert technical assistance and were vital in developing and implementing fixes for issues found during three rounds of integrated testing. Their success rate was stellar, over 90%, and the upgrade was seamless to our 70,000+ end-users due in large part to Soltrix’s diligence, teamwork, and technical expertise of the ServiceNow platform. Should the opportunity arise, we would without hesitation ask Soltrix to join us for future projects.
Wesley Rodriguez
ServiceNow Team Lead, Partners Healthcare
We had the pleasure of working with Soltrix Technology Solutions, Inc. on an important 5 month ITSM & HR project in 2014 that had strict deliverables and tight deadlines. From the beginning of the project Soltrix handled all requests in an efficient and effective manner, with a willingness to flex when needed in order to ensure the work was done to satisfaction. The level of customer service provided by Soltrix team was appreciated and proved to us that they are a firm we would work with again in the future.
Amy Ruiz
Senior Analyst, Next Street Bank
Soltrix were at all times responsive, professional and dealt with a number of short notice asks and requests for fixes promptly and courteously. Working with the whole Soltrix team was great but I would like to call out Aniket for the help he provided leading up to and once in production. His knowledge, patience, diligence, and responsiveness to our changing needs have been outstanding, and it was a pleasure working with Soltrix team throughout the project.
Simon Ralfe
Chief Information Security Officer (CISO), Collibra
Soltrix has been a very solid partner for TRC since we started working together since 2016. They have delivered on all of the projects we have partnered on including multiple new product SKU implementations. They have been open to noting that if they don’t have expertise in a specific area which luckily has only happened once as far as I can recall. Their pricing is amazing as is their flexibility and availability. They have turned projects around with extremely limited notice and hung in with other projects as we have had to shift gears on scope. I would recommend anyone to work with Soltrix and would be happy to speak to anyone that had questions about them as a partner and or their expertise.
David Paul
Director IT Service Delivery, TRC Companies
BLOGS

OUR bLOGS

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Soltrix Technology Solutions, Inc. is an Premier level ServiceNow® implementation partner. We are dedicated to making ServiceNow® work best for you.

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